View Cart

GET

https://api.zid.sa/v1/managers/store/abandoned-carts/{cart-id}

This endpoint fetches comprehensive details about an abandoned cart, identified
by its unique ID. An abandoned cart is a shopping cart to which items have been added
but is left incomplete by the customer. A cart is marked as abandoned after
10 minutes of inactivity.

Along with detailed information about the cart and its contents, this endpoint provides
the url field, which is the direct link to the abandoned cart. This enables merchants
to easily retarget customers with a direct link to their uncompleted purchase,
enhancing the chances of converting these abandoned carts into completed transactions.

The response also includes the customer's name and contact details, providing additional context
for retargeting efforts and potential follow-up communications.

The response conforms to the Abandoned Cart schema, providing comprehensive details
of the cart, its associated customer, and the products within it.

🔑Scopes

abandoned_carts.read - Abandoned Carts Read

Request

Path Params

Header Params

Responses

🟢200OK

application/json

Bodyapplication/json

🟠401Unauthorized

🟠422Validation errors

🔴500Internal Server error

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://api.zid.sa/v1/managers/store/abandoned-carts/b978fcc2-ccd0-45f6-81a7-7ab1f3b8f85d' \
--header 'Authorization: {{Autherization}}' \
--header 'X-Manager-Token: {{Access-Token}}' \
--header 'Accept-Language: en'

Response Example

200 - Success

{
    "status": "object",
    "abandoned_cart": {
        "id": "b978fcc2-ccd0-45f6-81a7-7ab1f3b8f85d",
        "url": "https://osama.zid.store/checkout/fromBasket/3:694ff0d8df6032a7697a3849",
        "store_id": "d297fb8b-c322-412e-a2f4-ffa96dc57022",
        "store_name": "متجر أسامة.",
        "store_logo": "https://media.zid.store/d297fb8b-c322-412e-a2f4-ffa96dc57022/0e959ed7-ced5-47df-b839-16969940db08-200x.jpg",
        "store_url": "https://osama.zid.store/",
        "products_count": 1,
        "products": [
            {
                "id": 1048562914,
                "product_id": "b2dd7116dd724f7fb10cac7e85b34655",
                "product_url": "https://osama.zid.store/products/b2dd7116dd724f7fb10cac7e85b34655",
                "sku": "Z.17639724523193033",
                "name": "Test recurring",
                "custom_field": [],
                "price": 38.0182984840272,
                "price_string": "38.02 ج.م",
                "additions_price": 0,
                "additions_price_string": "0.00 ج.م",
                "quantity": 1,
                "total": 38.0182984840272,
                "total_string": "38.02 ج.م",
                "images": [
                    {
                        "id": "9fa5ece1-5c33-486f-97b1-bdd1f1b7770d",
                        "origin": "https://media.zid.store/thumbs/d297fb8b-c322-412e-a2f4-ffa96dc57022/9fa5ece1-5c33-486f-97b1-bdd1f1b7770d-thumbnail-500x500.png",
                        "thumbs": {
                            "fullSize": "https://media.zid.store/d297fb8b-c322-412e-a2f4-ffa96dc57022/9fa5ece1-5c33-486f-97b1-bdd1f1b7770d.png",
                            "thumbnail": "https://media.zid.store/thumbs/d297fb8b-c322-412e-a2f4-ffa96dc57022/9fa5ece1-5c33-486f-97b1-bdd1f1b7770d-thumbnail-370x370.png",
                            "small": "https://media.zid.store/thumbs/d297fb8b-c322-412e-a2f4-ffa96dc57022/9fa5ece1-5c33-486f-97b1-bdd1f1b7770d-thumbnail-500x500.png",
                            "medium": "https://media.zid.store/thumbs/d297fb8b-c322-412e-a2f4-ffa96dc57022/9fa5ece1-5c33-486f-97b1-bdd1f1b7770d-thumbnail-770x770.png",
                            "large": "https://media.zid.store/thumbs/d297fb8b-c322-412e-a2f4-ffa96dc57022/9fa5ece1-5c33-486f-97b1-bdd1f1b7770d-thumbnail-1000x1000.png"
                        }
                    }
                ]
            }
        ],
        "city": {
            "id": 5354,
            "national_id": null,
            "name": "Assuit",
            "priority": 0,
            "country_id": 63,
            "country_name": "Egypt",
            "country_code": "EG",
            "ar_name": "أسيوط",
            "en_name": "Assuit"
        },
        "order_id": null,
        "history": [
            {
                "uuid": "23e4394c-2048-4a68-b95c-8310058c7d0f",
                "abandoned_cart_id": "b978fcc2-ccd0-45f6-81a7-7ab1f3b8f85d",
                "type": "Created Successfully",
                "created_at": "2025-12-27T14:53:32.000000Z",
                "updated_at": "2025-12-27T14:53:32.000000Z"
            },
            {
                "uuid": "6ffa538f-5be0-49f7-8e90-06c4b405b522",
                "abandoned_cart_id": "b978fcc2-ccd0-45f6-81a7-7ab1f3b8f85d",
                "type": "Reminder Sent",
                "created_at": "2025-12-28T14:53:39.000000Z",
                "updated_at": "2025-12-28T14:53:39.000000Z"
            },
            {
                "uuid": "ec62449e-fac5-4837-b640-32e94435f9d8",
                "abandoned_cart_id": "b978fcc2-ccd0-45f6-81a7-7ab1f3b8f85d",
                "type": "Reminder Sent",
                "created_at": "2025-12-27T15:53:27.000000Z",
                "updated_at": "2025-12-27T15:53:27.000000Z"
            }
        ],
        "phase": "payment_method",
        "customer_id": 15141670,
        "customer_name": "mahmoud aaaa",
        "customer_email": "a.alkallas@zid.sa",
        "customer_mobile": "966500000005",
        "reminders_count": 2,
        "cart_total": 509.8254,
        "cart_total_string": "509.83 ج.م",
        "whatsapp_message": "Hello What'sapp",
        "created_at": "2025-12-27 14:45:44",
        "updated_at": "2025-12-28 14:53:39",
        "source": "catalog"
    },
    "message": {
        "type": "object",
        "code": null,
        "name": null,
        "description": null
    }
}

Modified at 2026-02-01 14:39:33

List Carts

Products